Contact & Moderation
Got a question, a correction, or something that needs to come down? Here's how to reach a human — and how our moderation and takedown process works.
General & support
Questions, feedback, press, partnerships, or anything else.
hello@passfail.wtf
Abuse & removal
Report abuse, or request removal of a grade, comment, or screenshot.
abuse@passfail.wtf
Report abuse or request removal
PassFail is community-moderated. If a grade, comment, or screenshot is inaccurate, abusive, exposes private information, or infringes your rights, email abuse@passfail.wtf and include:
- →The exact URL of the content (e.g. the site page, grade, or comment).
- →What the issue is — inaccurate, abusive, private info exposed, or infringing.
- →For companies disputing a grade: what’s wrong and any evidence of your current policy.
- →For copyright (DMCA) claims: identification of the work, your contact details, a good-faith statement, and your signature.
- →How to reach you for follow-up.
How moderation works
You report it
Send us the details above. We treat abuse and removal requests as a priority.
We review
A moderator checks the content against our rubric, evidence standards, and terms. Grades are opinions backed by evidence — but they must be accurate and fair.
We act
We remove, correct, annotate, or mark content for re-verification where warranted — or explain why it stays. Content that violates our terms comes down.
We follow up
We’ll respond to let you know the outcome. Companies can also submit an updated grade with fresh evidence at any time.
For the legal basis behind grades, takedowns, and disclaimers, see our Terms of Service and Privacy Policy.